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Frequently Asked Questions

Shipping & Delivery

We offer standard and expedited shipping options. Standard shipping typically takes 5-7 business days, while expedited shipping takes 2-3 business days. All orders are carefully packaged to ensure safe delivery. Orders over $100 qualify for free standard shipping.

Yes, we ship to most countries worldwide. International shipping times and costs vary depending on your location. Please check our shipping policy for more details about international orders. Customs duties may apply for some countries.

Returns & Exchanges

We offer a 30-day return policy on all items. Products must be unused and in original packaging. Once we receive your return, refunds are processed within 5-7 business days. Return shipping is free for defective items.

To exchange an item, please contact our customer service team with your order number and the item you'd like to exchange. We'll provide you with a prepaid shipping label and process your exchange promptly. Exchanges are typically completed within 10-14 business days.